Privacy Policy – Licensing.Support B.V.

Last updated: 08/09/2025

Licensing.Support B.V. (“Licensing.Support”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR / AVG) and Dutch law.

1. Controller

Licensing.Support B.V. is the controller of your personal data.
Stationsplein 90, 3511ED Utrecht, The Netherlands
info@licensing.support
Chamber of Commerce number [KVK]: 94255334

2. Personal data we process

We may process the following categories of personal data when you use our services or communicate with us:

  • Name and contact details (e.g. email address, phone number, job title, organization)
  • Contract and billing information (e.g. invoice data, payment details)
  • Correspondence related to our consultancy, projects, or training sessions
  • Technical information (such as IP address, browser type, device data) when visiting our website

We do not intentionally collect sensitive data (special categories of data as defined by Article 9 GDPR), unless required and with your explicit consent.

3. Purposes and legal grounds

We only process personal data when we have a legal basis to do so under the GDPR. This includes:

  • Performance of a contract: to provide consultancy, project, or subscription services
  • Legal obligations: e.g. tax and accounting requirements
  • Legitimate interests: maintaining business relationships, internal administration, or improving services.
  • Consent: where you have explicitly given permission (e.g. for receiving updates or newsletters)

4. Retention periods

  • We keep personal data only as long as necessary for the purpose for which it was collected.
  • Financial and administrative records are kept for 7 years in accordance with Dutch tax law.
  • Data not subject to legal retention obligations will be deleted or anonymized once it is no longer needed.

5. Sharing data with third parties

We do not sell your personal data. We may share data only with:

  • Our advisors (e.g. accountants, legal counsel) where necessary
  • Authorities if legally required (e.g. tax authorities, courts, regulators)

When third parties process data on our behalf, we sign a Data Processing Agreement (verwerkersovereenkomst) to safeguard compliance.

6. International data transfers

We process and store data within the European Economic Area (EEA).

7. Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

8. Your rights

Under the GDPR, you have the following rights:

  • Right of access, to know what data we hold about you
  • Right to rectification, to correct inaccurate or incomplete data
  • Right to erasure, to have your data deleted (“right to be forgotten”)
  • Right to restriction, to limit processing in certain cases
  • Right to data portability, to receive your data in a structured, machine-readable format
  • Right to object, to object to processing based on legitimate interests or direct marketing
  • Right to lodge a complaint, with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

Requests can be sent to info@licensing.support. We will respond within one month.

9. Cookies

Our website may use cookies to improve functionality and analyze usage. You can adjust your browser settings to refuse cookies.

10. Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our services, legal requirements, or best practices. The latest version will always be available on https://licensing.support.

11. Contact

For questions about this Privacy Policy or the processing of your personal data, please contact us at:
info@licensing.support
Stationsplein 90, 3511ED Utrecht, The Netherlands
info@licensing.support
Chamber of Commerce number [KVK]: 94255334